Security & GDPR

Your guest data stays in Europe.

COM25 is built for European data protection: servers in Germany, AI processing in the EU, encrypted credentials and no use of your data to train third-party models.

Servers in Germany

AI in the EU

DPA on request

Laptop mit Datenschutz-Übersicht und Schloss-Symbol
GDPR-compliant
How we protect your data

Data protection built in

Hosting in Germany

Our servers and database are located in a data centre in Germany.

AI processing in the EU

The language AI runs in a European data zone – your data never leaves the EU.

Encrypted credentials

Mailbox passwords and keys are stored encrypted, separately for each customer.

No training with your data

Your emails and content are not used to train third-party AI models.

Draft mode

COM25 never sends anything on its own – every reply is approved by you.

Separate tenants

Each customer's data is strictly separated from other customers'.

For your data protection officer

Everything you need for your documentation

Data processing agreement (DPA) under Art. 28 GDPR

Overview of sub-processors

Technical and organisational measures (TOMs)

Deletion of your data on request

Request documents

In a nutshell

Server location: Germany

AI processing: EU data zone

Encryption: TLS & encrypted storage

Sending: only after your approval

Questions about data protection

Frequently asked questions

01

How secure is my data?

Our servers are located in Germany and AI processing takes place in the EU. Credentials are stored encrypted, and your data is not used to train third-party AI models. We are happy to provide you with a data processing agreement (DPA).

02

Are emails sent automatically?

No. COM25 places ready-made drafts in your mailbox. You review them, adjust if needed and click Send yourself. That way, no message goes out without your approval.

03

Can I have my data deleted?

Yes. You can cancel your account at any time and request the deletion of your data. We will confirm the deletion in writing.

Questions about data protection?

We're happy to answer them personally – and send you all the documents for your records.