COM25

The AI assistant that
understands context – for
Email, Chat & Reservations

Stop typing for hours: Just speak – and COM25 writes, answers, and manages your entire email communication. For your whole team, GDPR-compliant, in 30+ languages – plus chatbot & reservations.

For Hotels & Restaurants who want more time for their guests.

Try 30 days free Or: We set up everything for you
30-day free trial No credit card needed GDPR compliant Cancel monthly
3h+
Time saved / day
<60s
to finished draft
95%
Automation rate
30+
Languages automatic

What our pilot customers say

Real feedback from real users - honest and direct.

Thomas Schwertfirm

“I'm testing COM25 as one of the first pilot customers. The dashboard is really intuitive – understood it in 5 minutes, no training needed. What surprised me: the AI actually understands the context when guests send multiple emails. I haven't seen that in other tools. Still in beta, but the first impression is very promising.”

Thomas Schwertfirm
Owner, Hotel & Gasthof Schwertfirm
Early Adopter

Why normal auto-replies aren't enough

Your guests and customers can tell the difference between a generic reply and one that truly addresses their question. COM25 is not another chatbot - it's your digital team member.

Without COM25

  • Wasting 3+ hours daily on repetitive emails
  • Guests waiting hours for a response
  • Copy-paste from old emails - error-prone and slow
  • International guests? Google Translate and hope for the best
  • Follow-ups require re-reading the entire context

With COM25

  • Ready-to-send draft replies in under 60 seconds
  • Email back-and-forth: Understands the entire conversation history
  • Replies based on your knowledge base - not guesswork
  • Automatic language detection - replies in 30+ languages
  • Just review, adjust if needed, and send - done
For Hotels & Restaurants

Built for Hotels & Restaurants

Booking requests, guest correspondence, reservations – anyone handling many emails daily gains valuable hours back with COM25.

Hotel reception with COM25 dashboard on laptop
Hotel & Hospitality

Answer booking requests, guest correspondence, special requests & check-in/out communication with context-aware precision

Restaurant owner with COM25 dashboard on tablet
Restaurant & Gastronomy

Table reservations via AI chat agent, catering requests, event bookings & guest correspondence answered automatically

Incl. Reservation Agent
Our unique selling point

Email Ping-Pong?
No problem.

A guest asks about availability. You reply. They ask about the price. You reply. They want to rebook. Then another special request.

COM25 understands the entire conversation history. With each new message, the context of all previous emails is taken into account - just like an experienced team member would do.

  • Thread detection: Automatically links related emails together
  • Context memory: Knows what was discussed in previous messages
  • Draft chat: Refine the draft via chat before you send it
Example: Hotel inquiry with follow-ups
G
Guest 10:23

Do you have a double room available from March 15-18? We're traveling with a dog.

AI Draft Auto-generated

Thank you for your inquiry! We still have a double room with mountain view available (EUR 139/night). Dogs are very welcome - surcharge EUR 15/night including dog bed and bowl...

G
Guest 11:05

Great! Do you also offer half board? And is parking included?

AI Draft Context detected

Of course! For your double room from March 15-18, we offer half board at EUR 35/person. Parking is complimentary for hotel guests. Shall I go ahead and book for 2 guests + dog?

The AI knows the entire thread - automatically

Everything your email management needs

COM25 is not just another AI tool. It's a complete email management system built for the demands of hotels and restaurants.

Voice-controlled

Just dictate your message – COM25 writes the finished email. Or tell the AI by voice how to adjust a draft. Hands-free, fast, on the go.

Team & staff mailboxes

Not just the central booking inbox: connect your staff members' personal mailboxes too – each with its own signature, tone of voice, and separate roles for manager and team.

GDPR-compliant, hosted in the EU

Your entire email communication runs GDPR-compliant on servers in the EU. Personal mailboxes stay private – only the owner and explicitly authorized users have access.

AI drafts with substance

Not just generic - but based on your knowledge base, your prices, your rules. The AI responds the way you would.

30+ languages, automatically

A Japanese guest writes in Japanese? COM25 detects the language and replies perfectly - without you having to do anything.

Email back-and-forth

Understands conversation threads across multiple emails. Every follow-up is answered in the context of the entire thread.

Your knowledge base

Upload FAQs, price lists, house rules, and templates. The AI uses exactly this information for precise answers.

Draft chat

Not happy with the draft? Just tell the AI: "Make it friendlier" or "Add the breakfast price" - via chat.

Any email provider

Gmail, Outlook, GMX, Web.de, your own server - all via IMAP. No migration, no changes needed. Just connect.

Ready in 5 minutes

No IT team needed. No complicated setup. Just connect and get started.

1

Connect mailbox

Enter your IMAP credentials - COM25 connects to your email account and starts syncing immediately.

2

Add knowledge

Upload FAQs, price lists, and templates. The more the AI knows, the better the drafts become.

3

Review & Send

COM25 automatically creates drafts. You review, adjust, and send with a single click.

Exclusive for new customers – limited

20% Early Adopter Discount – Permanent

As an Early Adopter, you lock in 20% off on all plans – permanently, even if we raise prices later. Plus, you actively shape COM25: your requests are our priority.

Only 46 Early Adopter spots remaining. Secure yours now – before the offer ends.

S
M
H
First customers already on board
AI Chatbot for Your Website

Your AI Chatbot – that truly
knows your knowledge base

Not just any generic chatbot. The COM25 chatbot accesses your knowledge base, replies in 30+ languages, and runs GDPR-compliant on German servers.

Live example: Website chatbot
Hotel Dream Vacation
Online – replies instantly

Welcome to Hotel Dream Vacation! How can I help you?

Do you have a double room available on March 20th? And is breakfast included?

Yes, on March 20th we still have a Comfort Double Room available (EUR 139/night). Breakfast is already included – our buffet with regional specialties is served from 7-10 AM.

From knowledge base
Replies are based on your knowledge base – not guesswork

Why the COM25 chatbot is different

100% GDPR compliant

Servers in Germany (Nuremberg). AI processing in the EU (Azure Data Zone EUR). No data leaves Europe.

Your knowledge base, your chatbot

Accesses your FAQs, prices, and company data. Doesn't reply generically, but with real information from your business.

30+ languages automatically

Detects the visitor's language and automatically replies in the same language. Perfect for international guests.

Your design, your branding

Customize colors, logo, and welcome message to match your brand. From the Professional plan, without COM25 branding.

Real messages, no “credits”

With us, 1 message = 1 message. No complicated credit system, no hidden costs depending on the AI model.

Intelligent Reservation Agent

Guests reserve directly in the chat – the AI collects date, time & party size, checks real-time availability, and books the table automatically.

GDPR compliant
Servers in Nuremberg, Germany
SSL encrypted
End-to-end encryption
AI in the EU
Azure Data Zone EUR (Sweden)
Reservation Agent

Table reservations via chat –
fully automatic & intelligent

Your chatbot takes reservations, checks availability in real time, and books the table – without your team having to lift a finger.

Live example: Reservation via chatbot
Ristorante Bella Vista
Online – replies instantly

Hi, I'd like to book a table for 4 on Friday at 7 PM.

Of course! On Friday at 7:00 PM we still have 3 tables available for 4 guests. May I have your name and phone number for the reservation?

Real-time availability

Marco Rossi, 0176-12345678

Perfect, Marco! Your reservation is confirmed:

✓ Friday, 7:00 PM
✓ 4 guests · Table 5 (window seat)
✓ Marco Rossi
Reservation in <30 seconds – completely without your involvement

What the Reservation Agent can do

Real-time availability

Checks your opening hours, available tables, and capacity live. No double bookings, no manual checks.

Natural conversation

Guests write as they would to a person – the AI understands “next Saturday for 6” just as well as “tomorrow evening for two”.

Modify & cancel via chat

“Can I change to 8 PM?” – The agent modifies or cancels existing reservations directly in the same conversation.

Dashboard for your team

All reservations at a glance – with day view, status management, table editor, and occupancy overview.

SMS verification (optional)

Optionally, the guest confirms via SMS code – drastically reducing no-shows. Fully functional without SMS as well.

Try now – 30 days free More about the chatbot
<30s
Reservation completed
24/7
Always available
0%
Staff effort
30+
Languages supported

Early Adopter Pricing

Transparent pricing with no hidden costs. As an Early Adopter, you save permanently.

Monthly Yearly 2 months free

Starter

Perfect for testing and small businesses

69 EUR/month
89 EUR -22% Early Adopter
  • 1,500 emails / month
  • +1,000 emails for 9 EUR
  • 2 mailboxes
  • 90%+ AI automation
  • 30+ languages
  • Email support
Try 30 days free
Most popular

Professional

For hotels and restaurants

119 EUR/month
149 EUR -20% Early Adopter
  • 5,000 emails / month
  • +1,000 emails for 9 EUR
  • 5 mailboxes
  • 90%+ AI automation
  • 30+ languages
  • Priority support
Try 30 days free

Enterprise

For hotel groups and restaurant chains

249 EUR/month
299 EUR -17% Early Adopter
  • 10,000 emails / month
  • +1,000 emails for 9 EUR
  • 20 mailboxes
  • 90%+ AI automation
  • 30+ languages
  • Dedicated account manager
Try 30 days free

All prices excl. VAT. 30-day free trial, then cancel monthly. Early Adopter price applies permanently. Additional emails available in packs of 1,000.

Done-For-You Service

No time for setup?
We set up everything for you.

You have enough on your plate. Our onboarding team handles the complete setup of COM25 for your business - turnkey and ready to go immediately.

Set up email accounts

We connect all your mailboxes, configure IMAP access, and ensure synchronization runs smoothly.

Populate knowledge base

We upload your FAQs, price lists, templates, and policies and structure them optimally for the AI.

Scrape website & generate FAQs

We analyze your website, extract company data, services, and prices, and automatically generate an FAQ base for the AI.

Set up signatures & templates

Your email signatures, greetings, and reply templates are professionally configured - the AI adopts your style.

All-inclusive

Onboarding service

One-time setup by our team

299 EUR one-time
499 EUR -40% Early Adopter
  • All email accounts set up
  • Knowledge base populated
  • Website scraped & FAQs generated
  • Signatures & templates configured
  • 30 min personal walkthrough
  • Ready in 24-48 hours
Request onboarding

In addition to your chosen monthly plan

Frequently asked questions

COM25

End email stress.
Get started with COM25.

Try COM25 free for 30 days. No credit card, no risk. Or let us set up everything for you - with the onboarding service.

Try 30 days free Onboarding from EUR 299

No credit card needed. Cancel monthly. Early Adopter pricing available for a limited time only.