The COM25 chatbot answers questions about rooms, getting here, the menu and offers around the clock – from your knowledge base, in over 30 languages and GDPR-compliant on servers in Germany.
Answers from your content
1 message = 1 message
In your design
Replies with real information about your property – not generic answers from the internet.
Servers in Germany, AI processing in the EU. No data leaves Europe.
Recognises the visitor's language and automatically replies in the same one.
Colours, logo and greeting to match your brand – without COM25 branding from Professional.
When it needs a personal touch, your team takes over the conversation.
Table reservations directly in the chat – included from Professional.
A typical conversation on a hotel website – the answer comes from the property's knowledge base.
Replies instantly – even at 11 pm
Refers guests who want to book to your booking page
Conversation histories and statistics in the dashboard
Hotel Alpenblick
Online – replies instantly
Do you have a double room available on 20 March? And is breakfast included?
For 20 March, you can check and book our double rooms directly here: [booking page]. Breakfast is always included – our buffet with regional specialities is served from 7 to 10 am.
Can we bring our dog?
Absolutely! Dogs are welcome; the surcharge is €15 per night including dog bed and bowl.
A single code snippet is all it takes – for WordPress, Wix, Jimdo, Typo3 and any other website.
Have your website imported, add FAQs and offers.
Set colours, logo and greeting text.
Copy the code into your website – or we'll do it for you.
No credits, no hidden costs: 1 message = 1 message. +1,000 messages for €9. All prices excl. VAT.
To try it out
1 chatbot
50 messages / month
Knowledge base
COM25 branding
For small websites
1 chatbot
2,000 messages / month
Custom design
Email support
With reservation agent
3 chatbots
10,000 messages / month
No COM25 branding
Reservation agent & hand-over to your team
For large websites
10 chatbots
40,000 messages / month
API access & custom domain
Personal contact
From your knowledge base: COM25 imports your website, and you add FAQs, rates and house rules. The chatbot answers only on the basis of this content.
Each chatbot reply counts as one message – regardless of length or AI model. An additional 1,000 messages cost €9.
Yes. You customise colours, logo, position and greeting yourself. From the Professional plan, COM25 branding is removed.
Our servers are located in Germany and AI processing takes place in the EU. Credentials are stored encrypted, and your data is not used to train third-party AI models. We are happy to provide you with a data processing agreement (DPA).
COM25 automatically recognises the guest's language and replies in over 30 languages – from English and Italian to Dutch.
The Free plan is free forever – ideal for trying out COM25 on your website.
