The COM25 reservation agent takes table reservations in your website chat, checks free tables in real time and confirms instantly. Email enquiries are handled by the email assistant.
Real-time availability
Change & cancel in the chat
Optional SMS confirmation
Guests write as they would to a person: “Friday at 7 pm, four people”. The agent asks for anything missing, checks the tables and confirms.
Understands “next Saturday, six of us” just as well as “tomorrow evening for two”
Checks opening hours, free tables and capacity live
Changes or cancels in the same chat
Optional: SMS code to prevent no-shows
Ristorante Bella Vista
Online – replies instantly
Hello, I'd like to reserve a table for 4 people on Friday at 7 pm.
Certainly! On Friday at 7:00 pm we still have three tables for four available. May I take your name and mobile number?
Marco Rossi, 0176 12345678
Perfect, Mr Rossi! Your reservation is confirmed: Friday, 7:00 pm, 4 people, window table. We look forward to welcoming you!
< 30 s
to a confirmed reservation
24/7
available – even after closing time
0
phone calls for standard reservations
30+
languages for international guests
The chatbot and email assistant draw on the same knowledge base.
The chatbot instantly answers questions about dishes, vegetarian options and allergens.
Enquiries for birthdays, company parties and groups as a ready-made email draft.
Offers, prices and procedures from your content – friendly and accurate.
Always up to date, even on public holidays and during the off-season.
Daily view, status, table editor and occupancy at a glance.
Optionally, the guest confirms via SMS code – for fewer no-shows.
The reservation agent is included from the Chatbot Professional plan. All prices excl. VAT.
For small websites
1 chatbot
2,000 messages / month
Custom design
Email support
With reservation agent
3 chatbots
10,000 messages / month
No COM25 branding
Reservation agent & hand-over to your team
Email Professional + Chatbot Professional
10 mailboxes + 3 chatbots
10,000 emails / month
10,000 chat messages / month
Reservation agent included
No. COM25 comes with its own reservation dashboard including table plan, opening hours and capacities. Your team sees all reservations at a glance.
You add a short code snippet to your website – with WordPress, Wix, Jimdo and the like, it takes just a few minutes. We're happy to do it for you.
It says so honestly and offers to hand over to your team. From the Professional plan, you can take over conversations directly.
Yes. With the bundle, you use the email assistant and chatbot together – including DIRS21 live rates for rooms and table reservations for the restaurant.
Our servers are located in Germany and AI processing takes place in the EU. Credentials are stored encrypted, and your data is not used to train third-party AI models. We are happy to provide you with a data processing agreement (DPA).
Start for free with the chatbot – or let us show you the reservation agent live in a short demo.
