COM25 is being developed together with hotels that handle guest enquiries every day. Here, our first pilot customer shares his experience.
I'm testing COM25 as one of the first pilot customers. The dashboard is really intuitive – I understood it in 5 minutes, no training needed. What surprised me: the AI actually understands the context when guests write several emails. I haven't seen that with other tools.
Thomas Schwertfirm
Owner, Hotel & Gasthof Schwertfirm
Family-run property with hotel and inn. DIRS21 is used as the booking system, and guest correspondence runs via a Microsoft mailbox.
Email assistant in live operation
DIRS21 live rates in the draft replies
Drafts directly in the Outlook mailbox
Replies in the property's personal tone
We're looking for more DIRS21 hotels to use COM25 in their daily work and develop it further with us.
We set up COM25 for you – mailbox, DIRS21 and knowledge base.
Your feedback goes straight to the development team.
You're the first to benefit from new features.
Interested in the pilot programme?
Write to us – we'll get back to you within one working day.
Try COM25 free for 30 days with your own guest enquiries.
