Our team connects your inboxes and DIRS21, fills your knowledge base and onboards your team. Ready to go in 24 to 48 hours – including DIRS21 activation.
Ready in 24–48 hours
€299 one-off
Free in the pilot programme
You tell us what you need – we take care of the tech.
We connect all your mailboxes and make sure synchronisation runs smoothly.
We initiate the DIRS21 assignment, accompany the activation and check live rates and booking link.
We analyse your website and add rooms, services and rates to the knowledge base.
Frequently asked questions, signatures and reply templates for recurring cases.
On request, we design the chatbot to match your branding and install it on your website.
Personal introduction via video – for you and your team.
In addition to your chosen monthly plan. For the first DIRS21 hotels in the pilot programme, we set everything up free of charge.
COM25 is developed by FF-KI GmbH. Our team accompanies you personally during setup – and remains your point of contact afterwards.
Dedicated contacts instead of a ticket system
Experience from AI projects in hospitality and SMEs
Support in German
No IT project: the setup wizard guides you through everything in 30 to 60 minutes – and COM25 picks up your knowledge from your website by itself.
During onboarding, COM25 automatically reads your website – rooms, rates, services and FAQs go straight into the knowledge base.
Outlook, Gmail or IMAP – in just a few minutes, no switching required.
Request the DIRS21 connection in the wizard and confirm the assignment using the email instructions – usually activated within 24 hours.
COM25 places a ready-made draft in your mailbox for every enquiry. You review, adjust and send.
Prefer to get started together?
With our personal setup service we take care of everything – including DIRS21 activation, done in 24–48 hours.
Write to us or book an appointment directly – we'll get back to you within one working day.
