Pricing

Transparent pricing – cancel monthly.

Try all plans free for 30 days. With annual billing, you save around 15%. All prices excl. VAT.

Starter

For small properties

€69 / month
€59 / month · €703 annually

3 mailboxes

3 team seats

2,500 emails / month

DIRS21 live rates

Email support

Try free for 30 days

Professional

Most popular

For hotels & restaurants

€119 / month
€101 / month · €1,214 annually

10 mailboxes

10 team seats

10,000 emails / month

DIRS21 live rates

Templates & priority support

Try free for 30 days

Enterprise

For hotel groups

€249 / month
€212 / month · €2,540 annually

Unlimited mailboxes

Unlimited team seats

50,000 emails / month

API access

Personal contact

Try free for 30 days

All prices excl. VAT. An additional 1,000 emails or chat messages cost €9 each. Extra mailboxes and team seats can be added at any time.

Personal onboarding

Setup by our team

We connect your mailboxes and DIRS21, fill the knowledge base and introduce your team in 30 minutes. Ready in 24–48 hours.

All email accounts set up

DIRS21 connected

Knowledge base built from your website

Signatures & templates

30-min introduction

In addition to the monthly plan

One-off

€299 excl. VAT

Free of charge for DIRS21 hotels in the pilot programme.

Request setup
Flexible add-ons

Grows with your business

+1,000 emails

€9 – add on as a one-off when the season gets busier.

+1,000 chat messages

€9 – no plan change needed.

Extra mailboxes

Add more mailboxes to your existing plan at any time.

Extra team seats

Simply add new colleagues.

Questions about pricing

Frequently asked questions

01

What does COM25 cost and how long am I tied in?

The email assistant starts at €69 per month excl. VAT. You try it free for 30 days and can then cancel monthly. With annual billing, you save around 15%.

02

What happens after the 30 days?

It's your decision: when your trial ends, the chosen plan is billed monthly. You can cancel at any time, effective at the end of the month.

03

Can I change my plan?

Yes, you can change your plan at any time – up or down. Get in touch if you need help choosing.

04

What payment methods are available?

You pay conveniently online via our payment provider Stripe. For hotel groups, we're happy to prepare an individual quote.

05

Are there discounts for hotel groups?

Yes. For multiple properties or special requirements, we're happy to prepare an individual quote for you.

Start today – free for 30 days.

No risk: you can cancel monthly at any time.